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Frequently Asked Questions (FAQ)

General Service FAQs

What exactly is included in your SEO service?

Our service is designed to rank your business in the top 3 spots on Google Maps and Search for your local area. It includes full Google Business Profile optimization, geo-tagged photo posting, content creation, local backlinks, Google review commenting, a lead-tracking CRM, and a fully built website (included in all plans).

What types of businesses do you work with?

We specialize in helping home service businesses such as general contractors, remodelers, roofers, HVAC techs, plumbers, painters, and more. We also support commercial service providers who work with HOAs, developers, property managers, and municipalities.

Do I need to have a website to use your service?

Yes — but you don’t need to build it. Every client gets a brand-new, professionally designed website built by our team as part of the service. Even if you already have a website, we’ll create a new one from scratch using our proven SEO structure because it’s the foundation of everything we do. You can keep your existing domain (like bobthebuilder.com), and we’ll connect it to your new site seamlessly.

What’s the difference between residential and commercial SEO?

Residential SEO targets homeowners searching for services like “roofer near me” or “kitchen remodel in [City].” Commercial SEO is focused on high-ticket B2B leads, such as developers, property managers, HOAs, or city contracts. Our Commercial plans include specialized content and targeting for both.

Do I need to create any content or do you handle it all?

We handle all the content and optimization. You may be asked to provide photos or basic info about your services to help us localize your presence, but we do all the heavy lifting.

Location & Coverage FAQs

How many cities can I target with each plan?

Each plan comes with a specific number of cities you can target — and all cities must be within a 90-minute driving radius of your Google Business Profile (GMB) address.

Plan: Local Starter - 10 cities

Plan: Residential Expansion - 20 cities

Plan: Commercial + Residential - 25 cities
Plan: Regional Pro - 40 cities
Plan: Market Leader - 75 cities (across up to 3 business locations)

Can I choose cities in different states or far apart areas?

No. All cities must be within a 90-minute drive from your official Google Business Profile address. This is based on how Google ranks businesses — it’s not realistic to show up in cities far from where your business is registered unless you have multiple physical locations, in which case you'd need a plan like Market Leader.

What if my service area changes after onboarding?

You’ll need to notify us in writing. If the new cities fall within our proximity guidelines, we can update your campaign. Large changes or city count increases may require a plan upgrade or additional monthly fees.

What happens if I want to add more cities later on?

You can add extra cities for $100/month per city, subject to our geographic eligibility rules. You can do this at any time during your contract.

Performance & Guarantee FAQs

What does your Top 3 Google Maps guarantee really mean?

We guarantee that you’ll rank in the top 3 positions on Google Maps or Search for at least one keyword related to your business in one of your selected cities within 3 months — or you’ll receive a full refund. This guarantee only applies if you follow all requirements outlined in the agreement.

What if I’m already ranking in the top 3? Can you help me grow further?

Yes. We can help you expand into additional cities, improve rankings for higher-value or more competitive keywords, and drive even more calls and leads. We also offer plans that include commercial targeting to open up bigger contracts.

How do you measure and report progress?

You’ll receive monthly reporting on your keyword rankings, call volume, Google Maps performance, and website traffic. You’ll also have access to our CRM where you can view leads, call recordings, and track opportunities in real-time.

What happens if I don’t get results in 3 months?

If you’ve followed all service requirements (provided access, used our tracking number, and didn’t violate platform policies), and we don’t rank at least one keyword in the top 3, you’ll get a full refund.

Pricing & Billing FAQs

Is there a discount for paying upfront for the year?

Yes — if you pay for the full 12 months in advance, you’ll receive a 10% discount. That’s like getting a full month free.Example: Our $1,000/month plan becomes $10,800/year.

Can I cancel early if I change my mind? What’s the cost?

Our agreement includes a 12-month commitment. If you cancel early, you’ll owe 50% of the remaining balance. If you paid upfront, the annual fee is non-refundable. This ensures we can commit resources to your campaign without disruption.